The introduction of shared services is about streamlining work processes to gain efficiencies and position the Government to more effectively respond to changing demands. The Shared Service Initiative is a collaborative effort across the Government Sector.

The Shared Service Initiative has a vision of partnering in corporate services to support and connect Government. The vision will be achieved by innovating and standardising corporate services policies, practices and systems, using a model that supports Government business, and effectively using skills and resources. They can also provide opportunities for investment, e.g. in new systems, which would not otherwise be affordable.

The Initiative centralizes services that have traditionally been carried out within each Local County & State Government Agency. These services include:

  •  Web Portal Technology
  •  Content Development & Maintenance
  •  Document and Records Management.
  •  Temporary Staffing
  •  Help Desk  & Support
  •  Hardware & Software